What started as a technical interest in Generative AI through MIT Professional Education became something far more meaningful: a new way of thinking about organizational design. As an Organizational Development consultant, I expected to learn how Large Language Models, RAG, embeddings, and LLMOps work. What surprised me was how closely these concepts mirror challenges organizations have faced for years: how knowledge is shared, how decisions are made, how work is coordinated, and how leaders help people adapt to change. This article explores the unexpected connections between AI systems and organizational development, raising questions about leadership, organizational redesign, knowledge democratization, and the human factors that will ultimately determine whether digital transformation succeeds.

Written by Annie-Mariel Arroyo, PH.D

Written by Annie-Mariel Arroyo, PH.D